1.Why Do We Have a Privacy Policy?

Recognising the significance of honest and responsible handling of your personal data, we have put in place this Privacy Policy (Policy) to inform you how we gather, retain, use, and disclose your personal information in connection with your interactions with us and use of our website. In this Policy, “we”, “our” and “us” refers to RockGlobal.

For the purposes of this Policy, “personal information” refers to information that we obtain about you.

2.Consent to this Privacy Policy

By accessing our website and utilizing our services, you signify your acceptance of the terms of this Policy and agree to the collection, storage, use, and disclosure of your personal information as explained here.

3.What Personal Information Do We Collect About You?

We collect the following personal information about you:
• Your name and date of birth.
• Your email address, residential address, and contact telephone number.
• Your bank account data, profession, revenue, and other data concerning your financial information.
• Specific documents to verify your identity and other personal information.
• Information required to determine your suitability to use our services.
• Information about the services you use and how you utilize them.
• Information about the activities related to our services that you perform, including transactions and account activities.
• All communication between us and you.
• Your marketing preferences.
• IP address, device type, and ID.
• Other data necessary to comply with our legal and regulatory obligations in connection with the services that we offer to you.
• if you provide us with personal information about someone else, you represent and warrant to us that you are authorized to provide us with this information and have met all other relevant legal requirements. You also agree to inform that person about how we collect, retain, use, and disclose the information (as set out in this Policy).

4.What is the Legal Basis for the Use of Personal Data?

The legal basis on which we rely to process your personal information include:
• With your consent in certain cases (for example, when you agree that we may use cookies or process the data you enter into our website).
• To fulfill a contract with you (for instance, for billing purposes) or where we are obligated to do so by law (for example, to comply with anti-money laundering and government record-keeping requirements).
• When it is in our legitimate interests to do so and these interests are not overridden by your data protection rights.

We also process your data when it is in our legitimate interests to do so and when these interests are not overridden by your data protection rights.

5.What Happens If You Don’t Provide Personal Information to Us?

You are not obligated to provide us with personal information. However, if you choose not to provide the personal information requested, you may not be able to use our services or certain features of our website.

6.How We Collect Your Personal Information

We collect personal information about you from the following sources:
• When you contact us via live chat, phone, or email.
• When you request information about our services.
• When you access and use our website. We use cookies on our website to collect information about your visit so that we can improve our website. A cookie is a small data file placed on your computer by our server. Most browsers are set up to accept cookies, but you can modify these settings at any time.
• When you apply to use our services.
• When you use our services.
• When you deposit or withdraw funds from your trading account with us.
• When you participate in surveys, news updates, or promotions.
• Publicly available sources.
• Third parties where you have agreed to the disclosure of such personal information to us by those third parties.

7.How We May Use Your Personal Information

We will only employ your personal information for the purpose it was gathered, and we will hold onto it only as long as required to accomplish the intended purpose and fulfill our legal and regulatory obligations.

We may use your personal information for the following purposes:
• Confirming any information obtained about you, including identity verification and other checks mandated by the Anti-Money Laundering and Countering Financing Terrorism Act 2009.
• Evaluating your eligibility to utilize our services.
• Supplying you with requested services, providing assistance, and managing and administering those services.
• Fulfilling any obligation arising from an agreement between you and us.
• Contacting you with information about our services and other relevant matters that may interest you. You may request that we cancel this service.
• Addressing your queries or requests.
• Handling internal and external complaints and resolving disputes.
• Operating, maintaining, and improving our website.
• Complying with legal and regulatory requirements, or for legal proceedings, crime or fraud prevention, detection, or prosecution.
• Any specific purpose specified at the time of collecting your personal information.

You allow any third party to provide us with your personal information for these purposes.

8.Sharing Your Personal Information

We may share the personal information we possess about you with the following entities and for the following reasons:
• Third parties to fulfill identity verification and other checks required by the Anti-Money Laundering and Countering Financing Terrorism Act 2009.
• Third parties and service providers who help us deliver, enhance, and promote our services.
• Third parties to meet legal or regulatory obligations.
• Financial institutions we do business with.
• External professional service providers who provide us with services.
• Regulatory or government agencies we must engage with to conduct business.
• Entities that may have an interest in us or acquire a portion of our business.
• Any person or entity with your explicit consent.
• For any purpose allowed under the Privacy Act 1993 or applicable laws.
• When required by applicable law or a court, or in response to a request by a law enforcement agency.

We may transfer, process, use, or store your personal information in countries other than JURISDICTION HERE, and we require third-party service providers to have appropriate technical and organizational measures in place to ensure they are bound by obligations similar to those set out in this policy.

If you have concerns regarding the transfer or disclosure of your personal information overseas or wish to withdraw your consent to such transfer or disclosure, you may do so in accordance with the Your Rights In Relation To Your Personal Information section below. However, please note that withdrawing your consent may prevent us from providing some or all of the services you requested.

We will not sell or rent your personal information to any third party.

9.Application Of Overseas Privacy Laws

Our website and services can be accessed globally, including regions that may have diverse privacy laws compared to JURISDICTION HERE. By visiting our website, accessing our services, or providing personal information, you agree and acknowledge that your personal information may be processed according to this Policy and in accordance with the laws of New Zealand.

For individuals in a European Union Member State, we will comply with the EU General Data Protection Regulation 2016/679 ("GDPR") with regards to processing any personal data we hold about you.

10.How We Store And Protect Your Personal Information

We will take reasonable measures to utilize appropriate physical, technical, and administrative security procedures to prevent loss, misuse, unauthorized access, disclosure, or modification of your personal information.

11.Duration Of Storage

When we store your personal information, we will do so as long as it is necessary to:
• Satisfy specific purposes for which your personal information was collected;
• Provide the services that we have agreed to give you;
• Adhere to our legal obligations or enforce our legal rights; or
• Fulfill our other legitimate objectives allowed by the Privacy Act 1993.

12.Your Rights In Relation To Your Personal Information

You possess the right to review, access, and correct any personal information we have about you. Additionally, you can request further information regarding the handling of your personal information. If you wish to do so or update your details, please contact us using the information below:

Address: COMPANY OFFICE HERE, JURISDICTION HERE Email: SUPPORT EMAIL HERE

Please note that there may be exceptions to these rights. For example, personal information access may be denied if it would reveal someone else's personal information or if we are legally unable to do so. Moreover, we may keep data even if you withdraw your consent when we can prove that we have a legal obligation to process your personal information.

If you have inquiries regarding the usage of your personal information or would like to file a complaint about its use, please contact us using the information above. You also have the right to complain to the relevant data protection authority if you have unresolved concerns.

We will process any request from you within the time periods specified by applicable law.

13.Cookies And Third-Party Websites

We use cookies and web server logs to collect information on how you use our website. Third-party advertisements served on our website may use cookies and web beacons. You can accept or decline cookies by adjusting your web browser settings.

Please be aware that our website may contain links or references to third-party websites, and our Privacy Policy does not apply to those websites. We are not responsible for their content or information collection practices, nor do we take responsibility for their privacy practices or security. We encourage you to review and understand their privacy practices before providing any information.

14.Marketing Communications

With your consent, we may send marketing and promotional messages to electronic addresses you have provided us. By providing consent, you confirm that you have the authority to provide it. You can withdraw this consent at any time by contacting us using the information above or by utilizing the unsubscribe feature in any electronic communication sent from us or on our behalf.

15.Amendments To This Privacy Policy

This Policy is dated November 2022. We review this Policy regularly and may modify it from time to time to reflect changes in the law and/or our privacy practices. The date at the top of this Policy will be updated accordingly.

We advise you to check this Policy's date for any updates or changes when you visit our website or use our services. We will notify you of any material modifications to this Policy that affect how we use or disclose your personal information.

We will ensure that the latest version of our Policy is available at all times on our website: https://rockglobal.com